Notice: download1 and download2 both work, just choose anyone you like
Please don’t unzip HeavenFire to a folder path which contains special letters or symbols。Make sure Heavenfire folder path is English letters and numbers only.
- Bad account id or password! What should I do?
You have entered a wrong username or password. Pls check it and try again(Maybe you added a space or blank), or you may have lost your password ,you can ask your seller to reset it , but you need to provide your HeavenFire account ID and your charge card number both.
- No days left in your account!
You have no days left on your account so you need to charge with a Heavenfire charge card.
- Game window shows just black and nothing happened.
Please enter the Heavenfire folder, find ‘plugin’ folde, delete both ‘shop.js’ and ‘shop.xml’ fire .
- Copy info problem
go to cfg/template in the heavenfire folder.
Copy the files into go to cfg/users/<char name>
- Bot Invalid
This error means that you have lost connection with hf or someone is logged in on another computer. You have to relog again.
- I got ‘ret=1’ and ‘init(2) failed’ error :S
Please disable your UAC , and make both knightonline.exe and heavenfire loader.exe file properties ‘run as it would windows XP(sp2)’.
- Where can you buy bot cards?
please visit our homepage and check the ’Agent’ page.
- I got some strange symbols and Chinese letters on my Heavenfire loader!
The path can't have special chars(non-english) it has to be english characters.
bad: C:\Documents And Settings\Desktop\Do?s\heavenfire
good: C:\Documents And Settings\Desktop\Docs\heavenfire
but if you don't want to make any mistakes use C:\heavenfire
- Is there free-trial time for HeavenFire?
Yes, the free-trial time is from 12:00 am to 14:00 pm (Istanbul time)
2:00 am to 4:00 am
- Well, I just bought HF and I haven't received an email with my charge id/pass. Any idea how to get it?
Make sure you wait 24 hours until you panic. The email could take some time because of lag and the company working time. If you haven't received it after 24 hours, contact the seller or MMOBOT.NET.
- What should I do to get my HF account back, if I forget the password?
You should contact your seller and supply the information we need: Your Heavenfire account id and your charge card code number.
- I have the “Assertion failed” error when I enter the game. What should I do?
A:If any people got this "Assertion failed" problem. Please try these method:
1. Don't start the game first, login HeavenFire then start game.(From bot or manually… )
2. Delete your bot folder and re-install Heavenfire.
- How do I run multiple heavenfires?
You need 2 different Heavenfire accounts to make multi-clients! Or you need an account with credits (the more clients you open, the more credits it consume)
- I can’t loot far! I want far loot!
The far loot is patched by K2, you can use ‘super loot’ or use pet bug to make far loot. Check it here.